Quote-based, from $350 incl. GST
Flood Restoration in Hamilton, 7 Days a Week
Water damage and wet carpet drying from IICRC-certified flood restoration technicians. Call 020 4878 488 and we'll talk you through what to do right now.
Open 7 days, 6am–8pm4.8 from 55 Google reviews
- 4.8 on Googlefrom 55 reviews
- IICRC certifiedCarpet cleaning and flood restoration
- Stain guaranteeSame stain will never come back
- Open 7 days6am–8pm
Water damage
Water Damage Restoration in Hamilton, Handled Calmly
A burst pipe, an overflowing washing machine or water coming in during a storm is stressful. Our flood restoration in Hamilton is about getting the water out, drying your home properly and stopping the damage from spreading.
We're IICRC certified in flood restoration, so we follow the international standard for water damage: find out what kind of water it is, how far it has spread, and how to dry it safely.
- Burst pipes and leaking hot water cylinders
- Washing machine, dishwasher and toilet overflows
- Storm water and surface flooding
- Wet carpet and underlay in homes, rentals and businesses
Right now
What to Do First After a Flood or Leak
These steps help limit the damage while you wait for us.
- Stay safe. If water is near power points or appliances, turn the power off at the switchboard if it's safe to do so. Don't walk through water that may be live.
- Stop the water. Turn off the water at the toby or mains, or the valve on the leaking appliance.
- Take photos. Photograph the water and damaged items before anything is moved. Your insurer will want them.
- Protect your belongings. Lift furniture off wet carpet, or put foil or plastic under the legs to stop stains. Move rugs, electronics and papers to a dry room.
- Call us. We'll ask a few questions, advise on what to do next and arrange a time to come out.
Wet carpet? Don't pull it up yourself. Carpet and underlay are easy to damage when wet, and we may be able to dry them in place.
Wet carpet
Wet Carpet Drying and Water Removal
Carpet is often the first thing water reaches and the last thing to dry. Water soaks through the pile into the underlay and sometimes the floor beneath, so a carpet that feels dry on top can still be wet underneath.
Our emergency carpet drying focuses on the whole floor, not just the surface:
- Water extraction.We remove as much water as possible from the carpet and underlay first.
- Moisture checks.We check how far the water has travelled, including under the carpet and into skirting.
- Professional drying.Drying equipment is set up to dry the carpet, underlay and room together.
- Clean and deodorise.Once it's dry, we clean the carpet so it looks and smells fresh again.
If the carpet or underlay can't be saved, we'll tell you straight. Because we also supply and lay carpet, we can replace it without you needing another contractor.
IICRC water categories
Clean, Grey and Black Water: Why It Matters
The IICRC sorts water damage into three categories. The category decides what can be dried and what has to go.
| Category | Source | What it means |
|---|---|---|
| 1Clean water | Burst supply pipe, tap left running | If dried quickly, carpet and underlay can often be saved. |
| 2Grey water | Washing machine, dishwasher, toilet overflow without waste | It contains contaminants, so carpet needs cleaning and sanitising, and underlay is usually replaced. |
| 3Black water | Sewage, or floodwater from outside that has picked up soil and waste | It's a health risk. Affected carpet and underlay are removed and replaced, not cleaned. |
Clean water can turn grey, and grey can turn black, if it sits for too long. That's why speed matters.
Mould risk
Mould Risk and Why Fast Drying Matters
Damp carpet and underlay can start to grow mould within 24 to 48 hours, especially in winter or in closed-up rooms. You may notice a musty smell before you see anything.
Wet carpet that smells is a sign moisture is trapped underneath. Drying the carpet, underlay and floor properly and quickly is the best way to stop mould before it starts. Avoid closing the room up while it's wet, and keep anyone with asthma or allergies out of the room until it's dry.
How it works
Our Flood Restoration Process
Call and assess
Tell us what happened. We'll talk you through the first steps and arrange a visit.
Inspect and plan
We find the water source and category, check how far it has spread, and explain the plan and the cost.
Extract and dry
We remove the water and set up drying equipment, checking moisture until the materials are dry.
Restore
We clean and deodorise the carpet, or replace carpet and underlay that can't be saved.
Cost
Flood Restoration Cost in Hamilton
Every flood is different, so flood restoration is quote-based. Jobs start from $350 incl. GST.
We explain the cost before work starts, so there are no surprises.
Flood restoration
From $350
incl. GST · quote-based
What affects the cost:
- How much area is wet, and how deep the water went
- The water category (clean, grey or black)
- Whether underlay or carpet needs replacing
- How long drying takes
Insurance
Insurance and Water Damage Claims
Many home and contents policies cover sudden water damage, like a burst pipe, but cover varies, so check your policy.
- Call your insurer early and let them know what has happened.
- Take photos before anything is moved or thrown out.
- Keep receipts for emergency costs.
- Ask us when you book what paperwork you'll need from us for your claim.
Reviews
What Our Customers Say
"Did a fantastic job. Exceeded my expectations and very fair price. Great communication and flexibility. Would highly recommend and will use again."
EmmaGoogle review "Great service, easy to explain and talk to. Was flexible with my schedule and understanding what I needed done. Highly recommend for small and big jobs. Amazing"
VikGoogle review
FAQs
Flood Restoration FAQs
Water damage? Call us
Open 7 days, 6am–8pm.
Call 020 4878 488Get a Free QuoteIICRC certified4.8 on Google
How long does wet carpet take to dry?
Can water-damaged carpet be saved?
Should I lift the carpet myself?
How much does flood restoration cost?
Does insurance cover water-damaged carpet?
Why does wet carpet smell, and is it a health risk?
Are you available on weekends?
How long can carpet stay wet before it's ruined?
Call now
Water Damage? Call Us Now
We'll talk you through the next steps and get your home dry again.
Flood help across Hamilton, Cambridge, Te Awamutu and Ngāruawāhia.